Help & Support — Clarity, Confidence, Care.
We are committed to supporting both our candidates and clients every step of the way. Whether you need assistance registering, submitting timesheets, understanding compliance, or making a booking, we’re here to help.
PREMIUM
Tailored Service | Quality-First | Trusted by Providers
SPECIALIST FOCUS
Critical & Emergency Care | Oncology | Midwifery | AHPs | & More
RAPID RESPONSE
Fast-Fill Specialists | Last-Minute Cover | Crisis Staffing Experts
FAQS
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Visit our Registration Page and fill out the application form with your details.
Upload your relevant qualifications and certifications.
Our compliance team will review your documents.
Once approved, you'll receive a welcome email with your login details.
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Timesheets are submitted via email: payroll@obsidianhealthcare.ie
Please submit timesheets by 12 midday every Monday for the previous week.
Once approved by the client and processed, payments are made weekly via bank transfer.
If you have questions about your pay or timesheets, contact payroll at: payroll@obsidianhealthcare.ie
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To maintain the highest standards, all candidates must provide:
Our compliance team is happy to assist if you have questions: compliance@obsidianhealthcare.ie
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Contact your dedicated account manager directly, or
Use our online booking form here
Provide the service requirements, dates, and any special instructions.
We confirm availability and assign the right professional promptly.
Receive confirmation and ongoing support throughout the booking period.
For urgent bookings, please call: +353 1 902 6767
Contact Our Support Team
We know that sometimes you just need to speak to a real person. Our dedicated team is here to help, no bots, no ticket systems, just direct support from people who care.
Client Support: bookings@obsidianhealthcare.ie
Payroll & Timesheets: payroll@obsidianhealthcare.ie
Compliance & Vetting: compliance@obsidianhealthcare.ie
Call us directly: 01 902 6767